Accessibility Lawsuit

If your business is facing an accessibility lawsuit, your first call should be to an attorney. We handle the accessibility work and work directly with your legal counsel.

We do not offer legal advice.

How We Handle Accessibility Lawsuits

Accessibility lawsuits can be complex, time-sensitive, and stressful. Once you have legal counsel, we can step in to manage the accessibility side of the work.

Your attorney handles the legal strategy.

We focus on the technical accessibility issues, remediation, and documentation.

This allows you to stay focused on running your business while the accessibility work moves forward.

We Begin With a Manual Accessibility Audit

We start by reviewing the specific accessibility claims raised in the lawsuit. We then evaluate the website, application, or digital content using WCAG as the technical standard.

The audit helps identify which reported accessibility issues are present and whether there are other issues that need attention. It also gives you and your legal team a clear picture of what needs to be fixed and what should be addressed first.

The findings give us a clear foundation for the remediation work that follows.

From There, We Move Into Full Remediation

We handle the hands-on work of correcting accessibility barriers in the code, design, and content. Particular attention is given to the issues raised in the lawsuit, along with other accessibility problems identified during the audit.

Accessibility overlays may also need to be removed. Rather than relying on an overlay as the fix, we address accessibility issues directly in the website or application.

Depending on the site, remediation may also involve third-party tools or functionality. When another developer or vendor needs to make a change, we can help identify the issue, explain what needs to be corrected, and coordinate the work.

In Addition to Remediation, We Document the Work

Documentation is an important part of the process. We keep a clear record of the accessibility issues being addressed, the work that has been completed, and the progress being made.

This may include audit findings, remediation priorities, completed fixes, progress reports, and other supporting technical documentation. When appropriate, we can also help prepare and implement an accessibility statement for the organization's digital properties.

We can coordinate with your internal team, outside developers, or other vendors throughout the remediation process. We also provide status updates so the work and progress are clearly tracked.

Throughout the Engagement, We Work With Your Attorney

We can communicate directly with your legal counsel, provide updates, and share documentation of the accessibility work being completed.

Your attorney may also have specific priorities or guidance that affect the order or scope of the accessibility work. We can incorporate that guidance as the remediation moves forward.

We Keep the Accessibility Work Moving

Throughout the process, we manage the accessibility work, keep communication clear, and track progress. The focus stays on identifying the issues, fixing them properly, and maintaining a clear record of what has been done.

Your attorney handles the lawsuit. We handle the accessibility work.